Continuous access to innovation, with new features and updates released throughout the year.
Actionable insight across orders, interaction history and preferences, with personalized interactions across social channels.
Rich digital self-service allows extensive control over the purchase and post-purchase experience by the consumer.
Contact
Center
Unified customer service for full order lifecycle support in the contact center.
Manhattan Active
Technology
Cloud native and designed entirely from microservices that automatically scale to meet performance demands.
Create meaningful experiences to build brand loyalty. Karthik Marudur, customer engagement expert, shares his thoughts on why customer engagement matters. It’s all about relationships.
Empowering Store Associates
Delivering Omnichannel Customer Experiences